JD Tracking

JD https://global.jd.com
  • Support service
  • Rating
  • Average package delivery time
Packages Delivery Terms JD
  • 0-14 days

  • 15-45 days

  • 46-90 days

  • 90+ days

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About JD

JD.com, also known as Jingdong, is a major e-commerce company based in Beijing, China. Founded by Alibaba Group, JD.com has registered more than 380 million users and is known for its diversification in products sold online. It extends its shipments throughout China and has become one of the largest retail companies in the country.

How does JD work?

JD operates as an online shopping platform, offering a wide range of products and services. It provides supply chain solutions, express, freight, cold chain, cross-border logistics, customer services, and other logistics technology products. JD's unique JD Sports Order Tracking System allows users to track their packages and couriers with a tracking number.

Does JD ship to the US?

JD.com began shipping to the United States in 2018, with its US operations center located in Los Angeles, California. The US market represents a significant percentage of JD.com's annual sales, highlighting the commercial importance of the United States for the company.

Does JD ship overseas?

JD.com is the second-largest Chinese company in the world of e-commerce and has expanded its international shipping to the United States and Europe. Most shipments are made through operations with AliExpress, an online platform created by Alibaba Group for international distribution.

JD International Package Shipping

JD Worldwide, a subsidiary of JD.com, offers global e-commerce and logistics services. It provides a diverse range of products from international brands and facilitates cross-border trade. JD Worldwide operates in various continents, leveraging JD.com's logistics and supply chain capabilities.

JD Worldwide's Services

JD Worldwide's services include a global marketplace, supply chain solutions, and customized e-commerce solutions. It caters to the unique needs of global businesses, aiding in expanding their reach into new markets.

Tracking JD Worldwide shipments

JD Worldwide offers an online tracking system for transparency and real-time updates on shipments. With the help of PKGE platform, JD tracking becomes easy. Customers can track their packages using a unique tracking number provided at the time of purchase.

JD tracking number format

JD Worldwide tracking numbers typically start with a 'J' followed by 19 digits (e.g., J01234567890123456789). This format allows for precise tracking of each shipment.

FAQs about JD

JD Worldwide provides answers to common questions regarding tracking numbers, delivery times, address changes, and contact information for shipment or tracking issues.

What is JD delivery time?

JD.com's delivery time varies based on logistics and shipping intermediaries. Delivery times range from 3 to 60 working days, affected by customs laws and transportation modes.

What should I do if my JD Worldwide tracking number isn't working?

If your JD Worldwide tracking number isn't working, ensure correct entry and wait for some time for system updates. If issues persist, contact JD Worldwide’s customer support.

How long does it typically take for JD Worldwide to deliver shipments?

Delivery times for JD Worldwide shipments vary depending on the destination, typically ranging from a few days to a couple of weeks.

Can I change the delivery address for my JD Worldwide shipment after it has been dispatched?

Changing the delivery address after dispatch is challenging, but you should contact JD Worldwide customer service as soon as possible to inquire.

How can I contact JD Worldwide for shipment or tracking issues?

For any shipment or tracking issues, contact JD Worldwide's customer service through their official website.

What happens if JDWorldwide shipment is delayed?

If your JD Worldwide shipment is delayed, use your tracking number to check for updates. Contact JD Worldwide’s customer support for extensive delays or lack of updates.

Does JD Worldwide offer expedited shipping options?

JD Worldwide may offer expedited shipping options for certain destinations. Check their website or contact customer service for more information.

What types of items can I ship with JD Worldwide?

JD Worldwide supports a wide range of shipments, from small parcels to larger freight items. Check their shipping guidelines for details on permissible items and restrictions.

Is there a way to estimate customs duties and taxes for JD Worldwide shipment?

Customs duties and taxes depend on the destination country’s regulations. JD Worldwide’s website may offer tools for estimating these costs.

Are JD shipping costs expensive?

JD.com offers competitive shipping costs, often lower than other retail companies. They also offer promotions and discounts, including free shipping on certain products under specific conditions.

How do I contact JD?

JD.com's customer care can be reached daily from 9:00 to 24:00 (GMT+8) via phone or email. They provide support for customer inquiries, product questions, and press-related matters.