What we do

We track all your packages, anywhere on earth.

How we do it

Once you type your parcels’ tracking numbers in our search bar, our system searches for them on the websites of hundreds of shipping companies worldwide. The search takes at most a few seconds. Our system presents the results to you in a way that’s clear and easy to understand, so you can know at once the status of each package.

What do we track?

We track all kinds of mail — from personal orders, packages and parcels transported by national postal services, to commercial shipments transported by logistics and cargo companies. We track them whatever their mode of freight — airmail or surface mail (mail transported by land and sea).

Besides packages, we also track certified letters — cover letters, resignation letters, any other document, and also certified personal letters.

Which postal companies do we track, and in which countries?

We track over 750 courier and postal companies across four continents.

Our system tracks not only parcels transported by USPS, UPS, Ontrac and Fedex, but also those transported by smaller shipping companies in the United States. In the UK, our package tracking covers large couriers such as the Royal Mail, Hermes, DPD, Parcelforce and Parcel2Go, but we also track small regional and local couriers.

It’s the same for every country. We track large couriers like DHL, Canada Post, Australia Post, China Post, India Post’s fast service Speed Post, EMS — but also hundreds of smaller parcel delivery services across all countries.

If you would like to see the full list of companies we track, you will find it on this page.

How to track a package?

To track your package, all you need is the package tracking number. Once you have it:

  1. go to;
  2. enter the tracking number (or tracking code, or ID number) in the search bar, without including any dashes or spaces;
  3. click on the Search button,
  4. view the history and status information of your package.

What is a tracking number?

A tracking number — which is also called a tracking code, or a tracking ID — is a number assigned to mail — parcels and letters — when it is shipped. The tracking number is used to locate the shipment along all stages of the shipping process.

Formats of tracking numbers

Tracking numbers vary according to country, courier, and shipping mode or service. They are usually alphanumeric — made up of both numbers and letters — and range from 8 to 40 characters.

Most tracking numbers for international packages consist of 13 digits, complying with the S10 standard established by the Universal Postal Union (UPU) For example: RX876835231CN. In these tracking numbers, the first two letters identify the courier, and the last two identify the country of origin.

What does a tracking number look like?

A tracking number can be anything between 8 to 40 digits, and it can include letters, spaces and hyphens.

Here are a few examples of tracking numbers from different shipping companies in the United States.

  • 9400 1111 1111 1111 1111 11;
  • 9205 5000 5000 5000 5000 00;
  • 9407 3000 3000 3000 3000 00;
  • 9303 3000 3000 3000 3000 00;
  • 82 200 200 20
  • 1Z9999876543219999;
  • 987654321999;
  • T98765432199;
  • 987654321
  • 9999 8888 9999;
  • 9999 7777 9999 999;
  • 9999 6666 9999 9999 9999;
  • 9999 5555 9999 9999 9999 99
  • 0123456789;
  • JJD0088779999
S10 standard:
  • CV010010155UA
  • EZ789654321XX

What is a waybill number?

A waybill number is another name for a tracking number.

How do I find my tracking number?

If you are sending a parcel, you can find your tracking number in the following places:

  • your post office shipping receipt (if you mailed the parcel by postal service);
  • on your sales receipt if you paid for shipping insurance at the post office;
  • in the shipping documents you received from the courier (if you shipped the item through a private shipping company).

If you are the recipient, here are a number of ways to find your tracking code:

  • check the shipping confirmation email you received from the online retailer;
  • log into your account on the online shop, go to “My Orders” and view your order;
  • check your sales receipt;
  • if you have already received the mailed item, look below the barcode in the shipping label placed on it. On some labels, you need to scan the barcode in order to see the tracking ID.

How do I track a package without a tracking number?

This depends on the shipping company. Some companies, like FedEx and UPS, allow you to track your shipment directly with the order number or reference number.

If this is not possible, here are two options for you to track your national or international parcel without a tracking code:

  • if you are the sender, contact the receiver and ask them whether the parcel has been delivered;
  • If you are the sender or the receiver, contact the shipping company and ask what is the package status (you can use the order number to identify your package).

How do I track an international parcel?

We recommend the international package tracker on our site You can instantly run a search with your tracking numbers and trace all postal packages from the moment of departure to the day of arrival at your local post office, parcel locker or home address. In order to do this:

  1. enter the tracking number in the search bar;
  2. view your package’s tracking info.

If you are having trouble tracking an international package, contact us for help.

Package statuses and their meanings

Package statuses can be different depending on the shipping company or postal service. Many companies have a page on their website where they explain the statuses they use.

What stores do we track orders from?

It does not matter what store you bought your item from. If your order is shipped through one of the over 750 couriers we track, we will track your parcel. We track orders from such large stores as Amazon, eBay, Walmart, Etsy, Ikea, Nike, Wish, Adidas, H&M, Asos, Argos, Lazada, Woolworths and Debenhams — but also from any other stores that ship their products through those 750+ shipping services.

What is a order number?

An order number is a unique number identifying a purchase or an order placed by a customer.

The purpose of the order number is to allow both buyer and seller to easily identify a specific transaction, and know what is the product or service that has been sold and purchased, as well as all other details about the purchase.

The difference between an order number and a tracking number is this: while the tracking number is used to track a shipment, the order number is used to identify and refer to a specific order — even before the product is shipped, and after it has been delivered.

What does the order number look like?

Order numbers vary a lot depending on the seller or store. They can include whole words and signs such as hyphens.

Here are a few examples of order numbers from different online stores:

  • craftshop-3561924;
  • 00001234CUS;
  • 20-1234-123;
  • D-20-1234-123;
  • 204-3803774-3377156;
  • M2978073;
  • 113-1747993-8084235;
  • 605847708

How do I find my order number?

You can find your order number in one of these ways:

  • sign in to your account on the online store where you made the purchase, and look for your order number in the “My Orders” page;
  • open the order confirmation or shipping confirmation email from the store;
  • check the messages in your phone, as some online shops send parcel and shipping info by SMS or WhatsApp messages.

Can I track my package with an order number?

If you want to to track a parcel but can’t find the tracking code, some courier companies allow you to track a package directly on their website using an order number instead.

If this is not possible, you can contact the seller and use the order number to identify the shipment and get the tracking number, so you can track your parcel.

How do I track my order?

Complete the following steps to track your order:

  1. Log into your account on the online store where you made the purchase;
  2. Go to “My Orders”;
  3. Choose the order you want to track;
  4. Click on “Track Package”.

Sometimes it takes up to 24 hours for the courier to update a parcel’s tracking status.

The delivery of oversized items can take longer than that of regular-sized ones, and you may not have tracking information for these items.

Until international shipments leave the shipping hub, you may not have tracking info about them.

How long does it take to deliver a parcel?

Shipping times vary a lot depending on a few factors:

  • the place the parcel is shipped from
  • where the parcel is being sent to
  • parcel weight
  • courier company
  • shipping mode (express or normal delivery)

When you are buying online, you can often choose whether you prefer normal or expedited delivery, and you are usually given an estimate of how long it will take to deliver your parcel.

If you have already made the purchase, and you want an estimate of when your parcel will arrive, here are a few things you can do:

  • check the estimated delivery date on the purchase or shipping confirmation email;
  • go on the courier’s website and check their usual delivery times for parcels in your area;
  • if your package has been shipped already, track it using our parcel tracker.

How long does a package take to arrive from China?

Again, this depends on all the factors listed above. But if you are in the US, here are some estimates provided:

  • regular post — 1-2 weeks
  • air express freight — 3 days
  • regular air freight — 8-10 days
  • surface freight — 30-40 days.

How long does EMS international shipping take?

EMS is a worldwide cooperative of national postal services. This means that in each participant country and territory, the EMS service is operated by the country’s postal services, and that only they can provide customer care and answer individual questions.

The shipping times for packages sent through EMS vary according to shipping and destination country. If you would like to have an estimate of EMS delivery times, access your country’s postal services’ website. These websites usually have a calculator tool, where you can enter the sender’s and recipient’s zip codes, and see an estimated delivery time.

Here is a list of all postal services that are part of the EMS Cooperative.

How long can customs hold my package?

The length of time your package will be held by customs can vary from a mere few days to entire months. This depends on the destination country, the contents of the package, the courier company and the mode of shipping. If you want to make sure the customs clearance process will take as little time as possible, here are a few things you can do:

  • mail only items that comply with transportation laws in both the shipping and the destination country;
  • if you are sending and item that is considered dangerous by law, follow all the packaging and paperwork rules;
  • whatever the kind of shipment, always provide the shipping company with the necessary documents and make sure they are correctly filled;
  • pay any customs taxes or fees as soon as you can.

Why you should use our service

Our global tracking service saves you time. Because it’s an all-in-one tracking tool, instead of having to go on dozens of different couriers’ websites, you can track and trace all your packages on a single webpage.

Besides, you can register on our website, so that instead of having to access it every time you want to check your parcels’ status, you can choose to receive updates by email.