The world is a global marketplace, and customers have no boundaries when it comes to shopping. Every package will be carefully delivered by one of the numerous carriers operating locally and globally to let buyers have the orders safe and sound, on time, and without extra trouble. To be confident about the fate of your shipment, we recommend using the worldwide tracking option available at our site. Here you can run the tracking number search instantly and track postal packages from the moment of their departure until the day of arrival at your local post office.
Each parcel has its original track number. You may find a track code of a particular package either at the site of your online shop in the “My Orders” section or put this question to the seller personally. Moreover, sellers in most online shops prefer to send a tracking code to the customer’s email. This code is additionally specified in all checks and post office receipts. Therefore, you may learn a tracking code of any parcel in several ways.
The package tracking number (according to the international S10 standard) is a combination of 13 letters and figures that may help you to track and confirm its delivery to your local post office. The structure of local and international tracking numbers differs:
As soon as the package leaves the country, it is still given the traditional tracking number format described above.
If you wish to know, “How can I track my shipment?”, then the easiest method is by using the post mail tracking number. In most cases, this number will be provided to you in the shipping confirmation document. Study it carefully to find a long number (usually between 10 and 30 numbers in a row); that’s the unique ID of your parcel by which you can conduct its online tracking.
To track your order at our site, you should type a track number of a particular parcel into a special window and wait for a few seconds while our system carries out the search, defines a postal service, and tracks your package with the help of that code. This procedure is very quick, and you won’t need to wait for a long time to see where your package is now.
As usual, all shipments are delivered to your local post office depending on your ZIP code. Thus, you cannot conduct post office tracking with the track number; it is done in an automated way.
You can receive the information about the shipper from the parcel’s sender; it is usually indicated in the shipping confirmation form. The post tracking number does not indicate that, containing only data about the country from which the shipment departs. You may also find that out at our tracking site; just enter your shipment ID in the form and we will provide all information about your carrier instantly.
Since it takes some time for the carrier to register the shipment and pack it in the sorting center, you cannot track your order right after receiving the track number. The tracking may start working in 2 to 7 days after the shipment’s initial processing by the carrier. So, on the third day upon the order’s confirmation, you may start checking its tracking information in our system.
Sometimes it happens that you cannot track the postal package. This may happen if:
Once this happens, we recommend contacting the seller and repeating the follow-ups once a week until the customer protection period expires. In case the package does not arrive by that time, you may request the refund.
The duration of delivery depends on the carrier and distance. International shipments of Australia Post, India Post, USPS, Canada Post, and China Post, as well as numerous other carriers, usually arrive within 2 weeks – 1 month (depending on the workload of postal services). It usually takes 1-2 weeks for EMS shipments to arrive, while express shipments are delivered within 3-7 days as a rule; express tracking is available on our site for such items.
Non-trackable shipments are delivered without intermediary postal tracking, so the best way to learn about its arrival is to wait for the paper slip (or digital notification) from your local postal office. You may also call the post office to inquire about any pending parcels.
It depends on the country, but in most states, post offices keep parcels for 14 days after their arrival (an exception is made for parcels eligible for customs duties – they are stored for 1 calendar month). So, if you don’t track your package and fail to claim it within the estimated period, your delivery will be sent back.