ZTO International Tracking

ZTO International https://us.zto.com
  • Support service
    95311-9
  • Rating
  • Average package delivery time
Packages Delivery Terms ZTO International
  • 0-14 days

  • 15-45 days

  • 46-90 days

  • 90+ days

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ABOUT ZTO Express

ZTO Express is a prominent transport logistics company, founded in 2002 in China, with its main office in Hong Kong. Known for its impressive operational infrastructure, ZTO Express offers efficient distribution, shipping, and delivery of parcels both nationally and internationally. The company's partner network model and patented operational network focus on optimizing package distribution processes, making it a business giant in Asia and the United States.

How to track my ZTO Express package?

To track a ZTO Express package, use the tracking number provided at the time of shipment. This number can be entered on ZTO Express's official website or a universal tracking platform like PKGE for real-time information on packages.

What is a ZTO Express tracking number?

A ZTO Express tracking number is typically made up of 10 to 15 digits and looks like "ZW478634095PN". This number is essential for tracking your package in real-time.

How long does it take for ZTO Express to ship?

ZTO Express's shipping times vary based on the destination. Domestic deliveries in Asia take approximately 2 to 3 working days, while international deliveries to North America, Central America, South America, and European countries range from 4 to 7 working days. Deliveries to Africa and the Middle East can take 5 to 10 working days.

What are ZTO Express shipping costs?

Shipping costs with ZTO Express vary depending on dimensions, destination, and type of service. Domestic deliveries average around 3 dollars, while international shipping rates can range from 15 to 44 dollars, with large shipments potentially exceeding 140 dollars.

Why is ZTO tracking not updating?

If ZTO tracking is not updating, it may be due to delays in scanning or processing. It's recommended to wait and check again later. If the issue persists, contact ZTO Express customer service for assistance.

What should I do if my ZTO package is delayed or lost?

In case of a delayed or lost ZTO package, contact ZTO Express customer service immediately. Provide them with your tracking number and any relevant details to assist in locating your package or resolving the delay.

What should I do if the ZTO tracking number not working?

If your ZTO tracking number is not working, verify the number for accuracy and ensure it's correctly entered. If the problem continues, contact ZTO Express customer service for further assistance.

How to contact ZTO?

For inquiries or assistance, contact ZTO Express customer service. Their contact details can be found on the official ZTO Express website, including phone numbers and email addresses for different regions.