CDL Tracking

  • Support service
    (212) 989-6365
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  • Average package delivery time
Packages Delivery Terms CDL
  • 0-14 days

  • 15-45 days

  • 46-90 days

  • 90+ days

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About CDL Tracking Services

CDL, a prominent logistics company, has revolutionized the shipping industry with its comprehensive tracking services. With a firm commitment to customer satisfaction, CDL offers individuals and businesses a reliable solution to monitor the progress of their packages throughout the shipping journey. By leveraging advanced technology and robust logistics infrastructure, CDL ensures that packages reach their intended destinations in a timely and secure manner.

Guide to Tracking Your CDL Shipment

To empower customers with the ability to track their CDL packages seamlessly, here is a step-by-step guide:

Obtain your CDL tracking number: This unique identifier is provided to you at the time of shipment and serves as your key to tracking your package's whereabouts.

Visit the CDL tracking portal: Head over to CDL's official website and locate their dedicated tracking section. Enter your tracking number to access real-time information about your package's location and status.

Receive detailed tracking updates: CDL's tracking system provides you with comprehensive insights into your package's journey. Stay informed about transit times, estimated delivery dates, and any potential delays.

Utilize third-party services like PKGE: Enhance your tracking experience by leveraging third-party services like PKGE. PKGE offers a user-friendly platform where you can enter your CDL tracking number and gain access to additional tracking features and notifications.

Your CDL Tracking Number

Your CDL tracking number serves as the key to unlock valuable insights into your package's journey. It acts as a unique identifier assigned to each shipment, allowing you to access real-time information about its status and location. By providing this tracking number to PKGE, you gain visibility into the progress of your CDL package, empowering you with the knowledge needed to plan accordingly.

Where Can I Find My CDL Tracking Number?

To retrieve your CDL tracking number, refer to the following sources:

  • Shipping confirmation email: CDL tracking numbers are typically included in the shipping confirmation email sent to you upon placing your order.
  • Delivery receipt: Upon receiving your CDL package, the delivery receipt should contain the tracking number.
  • Online order history: If you have an online account with the shipper, your CDL tracking number may be accessible within your order history.
  • Customer service: Reach out to the shipper's customer service team, providing them with the necessary details to retrieve your tracking number promptly.

By utilizing PKGE's third-party tracking services in conjunction with your CDL tracking number, you can seamlessly track your package's journey from origin to destination, ensuring a smooth and transparent shipping experience.

How to Monitor the Location of Your CDL Package?

Keeping a close eye on the location of your CDL package is crucial to ensure its safe and timely delivery. Here's how you can effectively monitor its whereabouts:

  • Utilize CDL's tracking system: Visit CDL's official website or access their tracking portal to enter your tracking number and obtain real-time updates about your package's location, transit times, and estimated delivery date.
  • Sign up for notifications: Enable notifications through CDL's tracking system to receive timely alerts about important milestones, such as departure, arrival, and delivery.
  • Track through PKGE: If you prefer a more comprehensive tracking experience, consider using PKGE's third-party service. Enter your CDL tracking number on PKGE's platform to access additional tracking features and notifications.

Recovering a Lost CDL Tracking Number

Losing your CDL tracking number can be frustrating, but don't worry. Here are steps to help you recover it:

  • Check your email: Search your inbox for the shipping confirmation email from CDL. The tracking number is often included in this email.
  • Contact CDL customer support: Reach out to CDL's customer support team and provide them with relevant details about your shipment. They can assist you in retrieving your tracking number promptly.
  • Access your online account: If you have an account with CDL, log in and navigate to your order history. The tracking number may be accessible there.

Tracking a CDL Package Without a Tracking Number

In rare cases where you don't have a CDL tracking number, you can try to contact CDL customer support - Reach out to CDL's customer service and provide them with specific details about your shipment. They may be able to assist you in tracking your package using other identifying information.

Provide shipment details - If you have a receipt or any relevant documents related to the shipment, share those details with CDL customer support. They can explore alternative means to track your package.

Resolving CDL Tracking Problems

Encountering hiccups in tracking your CDL package can be quite inconvenient, but fret not! There are effective ways to address and overcome these issues:

  • Reach out to CDL's expert support team: Don't hesitate to get in touch with CDL's dedicated customer support. They are well-equipped with the know-how to promptly tackle your tracking woes and provide you with the assistance you need.
  • Share the essential details: When reaching out to customer support, make sure to provide them with all the relevant information. Be ready to share your tracking number, specific shipment details, and any other pertinent information related to the tracking problem. This will help the support team better understand your situation and swiftly work towards a resolution.

By following these practical steps and seeking the aid you require, you can effectively stay on top of tracking your CDL package, recover lost tracking numbers, track packages even without a tracking number, and smoothly resolve any other tracking-related challenges that may arise. Remember, CDL's support team is there to make your tracking experience as seamless and hassle-free as possible!

Reasons Why You Cannot Track Your CDL Package

There are a few reasons why you might encounter difficulties tracking your CDL package. Here are some common scenarios:

  • Recent shipment: If your package was just shipped, it may take some time for the tracking information to become available. Allow for a reasonable processing period before expecting updates.
  • Incorrect tracking number: Double-check that you have entered the correct CDL tracking number. Typos or misinterpretation of characters can result in unsuccessful tracking attempts.
  • Processing delays: Occasionally, there might be delays in updating tracking information due to high shipment volumes or logistical challenges. In such cases, tracking updates may be temporarily unavailable or delayed.
  • Restricted access: In certain cases, the CDL package you are tracking might contain sensitive or confidential materials. To maintain security, access to detailed tracking information may be restricted.

Why Your CDL Package Isn't Updating or Moving?

If you notice that your CDL package's tracking information hasn't been updating or showing movement, several factors could be at play:

  • In-transit status: The package might be in transit, but there haven't been any significant updates to its location. This can occur when the package is on a long-haul journey or in transit between different logistics facilities.
  • Tracking system delay: Occasionally, there can be delays in updating the tracking system due to technical issues or synchronization processes. This temporary lag can make it seem like the package isn't moving, but rest assured, it's still on its way.
  • Customs clearance: International shipments may undergo customs clearance procedures, which can cause delays in tracking updates. Your package could be waiting for customs processing, resulting in a temporary lack of movement updates.

CDL Tracking Status Updates

CDL's tracking system provides various status updates to keep you informed about your package's progress:

  • Shipment received: This status indicates that CDL has received your package and it is in their possession.
  • In transit: This status means that your package is en route to its destination. It is actively moving through the logistics network.
  • Out for delivery: When your package is out for delivery, it means it has reached the final stage of the shipping process and will be delivered to your designated address soon.
  • Delivered: This status confirms that your package has been successfully delivered to the recipient.

Stay vigilant by regularly checking for updated tracking statuses to track your CDL package's journey and gain valuable insights into its progress and estimated delivery time.

Package Status: In Transit

When your CDL package is marked as "In Transit," it means that it is actively moving through the logistics network on its way to the destination. During this stage, it is important to stay patient and allow the shipping process to unfold. Here are a few key points to keep in mind:

  • Tracking updates: While your package is in transit, tracking updates may not occur as frequently as you might expect. This is because updates are typically triggered by significant milestones, such as arrival at sorting facilities or transit hubs.
  • Transportation routes: Depending on the shipping method and distance, your package may travel through various transportation modes, such as trucks, planes, or ships. Each mode introduces its own timelines and considerations, potentially affecting the overall transit duration.
  • Customs procedures: For international shipments, customs clearance procedures can introduce additional delays. Packages may undergo inspections, documentation verification, and other regulatory processes, which can impact the transit time.

Remember, "In Transit" status signifies that your CDL package is actively on its way to the destination. While it may take some time to reach you, rest assured that CDL is working diligently to ensure a successful delivery.

Why is Your CDL Package Still in Transit?

If your CDL package remains in transit for an extended period, a few factors might contribute to the delay. Consider the following possibilities:

  • High shipping volume: During peak seasons or times of increased demand, CDL's logistics network may experience higher shipment volumes. This surge in packages can result in longer transit times as carriers work to handle the increased load.
  • Unforeseen circumstances: Unexpected events, such as severe weather conditions, natural disasters, or transportation disruptions, can impact the transit time of your package. These situations are beyond the control of CDL and may cause temporary delays.
  • Customs clearance complexities: International shipments often undergo customs clearance procedures. Complex customs regulations, additional inspections, or documentation requirements can prolong the transit time of your CDL package.

How Long Can a CDL Package Remain in Transit?

The duration that a CDL package spends in transit can vary depending on several factors, and it's natural to wonder how long it might take. Here are some key considerations:

Shipping distance

Generally, shorter distances result in quicker deliveries, while longer distances require more intricate logistical arrangements, which can extend the transit duration.

Shipping method

Different options, such as standard ground shipping or expedited air shipping, come with varying delivery speeds. Opting for expedited services often leads to faster package arrivals.

For international shipments, customs clearance is an important factor. The procedures and regulations involved in customs can introduce additional delays. The time required for customs clearance can significantly impact the overall transit duration.

While it's challenging to provide an exact timeframe, CDL strives to ensure prompt and efficient deliveries. If you have concerns about the length of time your package has been in transit, it's advisable to reach out to CDL's customer support. Their team can provide specific insights and assistance tailored to your situation.

Package Status: Pending

When your CDL package is marked as "Pending," it means that the shipment is awaiting further action or processing. This status can occur for various reasons, and it's important to understand the possible factors at play.

Why Might Your CDL Package Be Pending?

Order processing

The pending status may indicate that your order is still being processed by CDL. This can include tasks such as order verification, inventory checks, or payment confirmation.

Shipment preparation

CDL may be preparing your package for shipment, which involves tasks like packaging, labeling, and organizing for transit. During this stage, the package is not yet in transit and is marked as pending.

Customized services

If you have requested any customized services, such as engraving, gift wrapping, or personalization, the pending status could signify that these additional processes are being carried out before the package can proceed to the next stage.

Estimated CDL Delivery Times

CDL provides estimated delivery times based on various factors, including the shipping method chosen and the destination. While these times can vary, here are some general guidelines:

  • Domestic shipments: In most cases, CDL aims to deliver domestic packages within 3 to 5 business days. However, it's important to note that specific regions or remote areas might have slightly longer delivery times.
  • International shipments: International delivery times can range from 5 to 14 business days, depending on the destination country, customs procedures, and shipping method selected.

Keep in mind that these estimated delivery times serve as general benchmarks and can be subject to external factors, such as weather conditions or unforeseen events. CDL strives to meet these timeframes and deliver your package promptly, ensuring a smooth and efficient shipping experience.

What Time Can You Expect Your Package to Arrive?

When it comes to estimating the arrival time of your CDL package, several factors come into play. While it's challenging to provide an exact time, here are some considerations to keep in mind:

  • Delivery route: The order in which the delivery driver follows their route can affect when your package will arrive. Factors such as traffic conditions and the number of deliveries scheduled for the day can influence the specific timing.
  • Time of day: CDL typically delivers packages during standard business hours. However, the exact time of delivery within that window can vary depending on various factors. It's best to anticipate delivery within the designated delivery day rather than a specific hour.

Same-Day Delivery Options

CDL offers same-day delivery options in select areas. If you require urgent delivery, this expedited service ensures that your package arrives on the same day it was shipped. It's an excellent choice for time-sensitive or last-minute shipments.

Overnight and Next-Day Delivery by Region

CDL provides overnight and next-day delivery services in specific regions. These services guarantee that your package will be delivered within one business day from the shipping date. However, availability may vary depending on the destination and the specific shipping options offered.

White-Glove Service Information

For customers seeking specialized handling and extra care, CDL offers white-glove service. This premium service goes beyond standard delivery, providing additional assistance such as inside delivery, assembly, installation, or removal of packaging materials. White-glove service ensures a seamless and convenient experience for customers with unique requirements.

CDL Delivery Schedule Delays

While CDL strives to meet delivery schedules, occasional delays may occur due to unforeseen circumstances. Factors such as inclement weather, natural disasters, or unforeseen transportation issues can impact the estimated delivery time. CDL remains committed to keeping customers informed and working diligently to minimize any delays that may arise. If you experience a delivery delay, it is advisable to contact CDL's customer support for assistance and updates regarding your package's status.

Dealing with Lost or Missed CDL Deliveries

While CDL strives for reliable delivery, occasionally packages may be lost or missed. If you find yourself in this situation, here's what you can do:

Contact CDL customer support: Reach out to CDL's dedicated customer support team as soon as you realize your package is lost or missed. They have the expertise to assist you in locating the package or initiating the necessary steps for resolution.

Provide relevant information: When contacting customer support, be prepared to provide your tracking number, shipment details, and any additional information that can aid in locating your package. This will help CDL investigate the situation effectively.

Consequences of Missing a CDL Delivery

Missing a CDL delivery can have various consequences, including:

Delayed receipt of goods

If you miss a CDL delivery, you may experience a delay in receiving your desired items, leading to inconvenience and potential disruptions to your plans.

Return or reshipping fees

Depending on CDL's policies and the circumstances surrounding the missed delivery, you may incur return or reshipping fees to have the package redelivered.

CDL Package Hold Duration

CDL may hold packages for a specified duration under certain circumstances, such as:

Delivery instructions: If you have provided specific delivery instructions, CDL may hold the package temporarily until the requested conditions are met.

Delivery rescheduling: In case of missed deliveries or unsuccessful delivery attempts, CDL may hold the package for a brief period while they work with you to schedule a convenient redelivery time.

What to Do If You Haven't Received Your CDL Package

If you haven't received your CDL package within the expected timeframe, consider the following steps:

  • Check tracking status: Start by checking the tracking status of your package to ensure it hasn't encountered any unexpected delays. Use the provided tracking number to monitor its progress.
  • Contact CDL customer support: If the expected delivery date has passed or there are concerns about the package's whereabouts, reach out to CDL's customer support. They can provide specific guidance, investigate the issue, and provide updates regarding the status of your package.

Remember, CDL is committed to ensuring a positive customer experience, and their customer support team is available to assist you in resolving any issues related to missing or undelivered packages.

CDL Tracking Frequently Asked Questions

How Fast is CDL Delivery?

CDL delivery speed varies depending on factors such as shipping method and destination. In general, domestic deliveries can take 3-5 business days, while international shipments may range from 5-14 business days. Expedited options are available for faster delivery.

Tracking a CDL Package by Address

CDL offers tracking services that allow you to monitor your package's progress using the provided tracking number. Simply enter the address associated with your package into the tracking system, and you'll be able to view its current status and location.

Identifying if Your CDL Package is Stuck in Customs

If you suspect your CDL package is stuck in customs, check the tracking information for any updates indicating customs processing. Delays may occur due to customs procedures and regulations. If you have concerns or need further assistance, contacting CDL's customer support will provide more specific insights regarding your package's status.

Contacting CDL Customer Support


132 W. 24th Street

New York, NY 10011

Client Resolution Hours of Operation:

Monday to Friday

08:00 AM – 10:00 PM EST


10:00 AM – 7:00 PM EST


10:00 AM – 6:00 PM EST


(212) 989-6365


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