Gearbest Tracking

Gearbest https://www.gearbest.com
Packages Delivery Terms Gearbest
  • 0-14 days

  • 15-45 days

  • 46-90 days

  • 90+ days

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What is GearBest?

GearBest is a globally integrated eCommerce platform that provides customers with cost-effective products including electronics, phones, fashion, appliances, and more. Known for supplying quality electronic products at low prices, GearBest has become a popular site for wholesale electronics and a go-to overseas supplier for a wide range of products.

Is GearBest safe to use?

GearBest is recognized globally as a legitimate, safe, and reliable platform dedicated to "gadget lovers". It offers multiple delivery options, all of which can be tracked, and has customer-friendly policies relating to guarantees, exchange, and return of goods.

Where is GearBest located?

GearBest is headquartered in Shenzhen, China, but has an international presence with warehouses located in various parts of the world, including the United States, Spain, Poland, England, the Czech Republic, and more. This global presence helps in reducing delivery times and providing efficient after-sales services.

How does GearBest work?

GearBest operates by allowing sellers to ship packages via postal service or courier, assigning a unique tracking number to each package. This number is provided to the buyer for tracking their GearBest order.

Tracking Gearbest order

Tracking a GearBest package is simple. Log into your account on the GearBest website, go to “My Orders”, choose an order, and click on “Track Shipment”. You can also use the tracking number on universal tracking platforms like PKGE for detailed tracking information.

What is the Gearbest tracking number format?

The GearBest tracking number format varies depending on the courier used for shipping. It typically consists of a series of letters and numbers, which can be used on tracking websites to monitor the package's journey.

What shipping services does Gearbest offer?

GearBest offers several shipping methods, including registered mail, delivery without tracking, expedited delivery, and priority or express delivery. The choice of shipping method can affect delivery times and tracking availability.

How long does it take to deliver Gearbest?

GearBest shipping times vary based on the shipping method and destination. Standard delivery times range from 11 to 39 working days, while express delivery methods can reduce this time significantly.

How do I get a refund from GearBest?

GearBest offers a 7 Day Dead on Arrival (DOA) Guarantee, a 30 Day Unconditional Refund Guarantee for unopened items, and a 45 Day Money Back Guarantee. Contact GearBest customer service for refund procedures.

Can I return my GearBest parcel?

GearBest operates a 12-month free repair policy and offers Lifetime Technical Support. Some items are non-returnable, and conditions apply for the return process.

What are the delivery options for GearBest products?

GearBest delivery options include registered shipping, unregistered shipping, expedited shipping, and priority line shipping. The choice of delivery option affects the tracking availability and delivery time.

How to track GearBest parcels send via airmail?

GearBest airmail services are either registered or unregistered. Registered mail allows for real-time tracking updates, while unregistered mail only provides partial tracking information.

How do I contact GearBest?

GearBest customer service can be reached by phone at (1)8556661888 or by email at [support@gearbest.com](mailto:support@gearbest.com). They can also be contacted through their website for any queries or issues.