Collect+ Tracking

Collect+ is a convenient and flexible parcel delivery and return service in the UK, partnering with over 90 online retailers. It offers three main services: Click & Collect, Returns, and Send. This service is especially useful for those who are busy or not at home to receive a parcel.

To track your Collect+ parcels, enter your tracking code, which is between 7 and 19 characters long, on the Collect+ tracking page. This will show you the latest status of your parcel, scanned at each physical point in the network.

The Collect plus tracking number format is a combination of letters and numbers, ranging from 7 to 19 characters. An example of a tracking number is ABC1D23, 8CBBG6250289A7O5, or JD0002212345678901.

Yes, you can track a Collect Plus package without a tracking number by creating an account with CollectPlus. This allows you to view all your in-flight parcels linked to your email address by tracking reference and parcel status.

Tracking your Collect Plus parcel with PKGE offers a more detailed and user-friendly experience. PKGE provides comprehensive tracking information, making it a superior choice for monitoring your Collect Plus shipments.

Collect+ typically delivers Standard parcels within two working days from the day after the parcel is taken to the CollectPlus store. Return parcels are usually delivered to the retailer in 3 to 5 working days.

If your CollectPlus tracking isn't updating, it's recommended to wait for 24 hours as there may be pauses in the parcel's journey. If the parcel has not moved for over 24 hours or is past its estimated delivery day, contact CollectPlus.

If you've lost your CollectPlus tracking number or receipt, check the email sent to you by CollectPlus or the receipt given by the storekeeper. If you created an account using the email address you use to buy labels, you will have a view of all your CollectPlus labels.

A parcel may be returned to the sender if it cannot be delivered after a maximum of three attempts, or if it has been awaiting collection in a store for ten calendar days without being collected.

If you miss your delivery, CollectPlus will make up to 3 attempts to deliver on subsequent days. They will leave a card with details for re-delivery or collection from the depot.

If your Collect Plus parcel is late, contact CollectPlus for more information. If you are returning a parcel to an online retailer, contact the retailer first to check if they have received the item.

Yes, a family member or friend can collect your Click & Collect parcel from your chosen CollectPlus store, provided they have the collection code and one of your forms of ID.

You will receive a text message or email with a collection barcode and instructions when your parcel is ready to collect.

If you’d like to track Collect Plus delivery, tracking statuses will provide detailed information about the progress of your shipment. These statuses help you understand where your package is in the delivery process, from dispatch to arrival.

• Delivery Booked
• Received at BEESTON MINI MARKET, NR26 8SQ
• Parcel collected by courier
• Despatched from NORWICH DEPOT
• Processed at National Hub
• Received into LINCOLN DEPOT
• Loaded onto LINCOLN VAN
• Delivered to Customer

For any inquiries or assistance related to Collect Plus shipments, you can contact Collect Plus's customer service. They provide support for tracking, delivery issues, and other shipment-related inquiries.