Terms and Conditions of Use of the pkge.net service

The present Agreement shall constitute an official document governing the relations between pkge.net (hereinafter, the “Service”) as a service provider, and you as a service consumer (hereinafter, the “Client”), and shall come into force automatically after you complete your registration on the Service’s website, or use its other components.

1. GENERAL

1.1. pkge.net is an Internet service aggregating information from numerous delivery services and making it possible to obtain information about the location of your parcel by its tracking number.

2. INTELLECTUAL PROPERTY

2.1. By completing your registration with the Service or using any other components of the Service, you accept the fact that the Service is the owner of the entire contents of the Service’s website. The use of the Service’s website may not be seen as the transfer of any intellectual property rights to the user in relation to the contents of the website.

2.2. Nobody shall have the right to copy, distribute, publicly display, or create derivative works based on the Service’s website, or use any materials possessed by the Service’s company without proper authorization.

2.3. By using the services provided by the Service or any other materials possessed by the Service, you agree to adhere to all the additional instructions on protection of copyright and trade marks that are present on the Service’s website, as well as all the other instructions and limitations.

3. CONFIDENTIALITY

3.1. The Service guarantees that your personal data provided by you at the registration on the Service’s website shall be used strictly in accordance with the current legislation on personal data protection.

3.2. Who can see your personal data. Only a limited number of the Service’s employees. The Service reserves the right to disclose your personal information if it is required by the law or a court decision.

3.3. Your right to confidentiality in the Service. Any contact with the Service’s support desk where your personal data is submitted shall be used only for the purpose of solving the question raised. Any personal information provided by you shall not be stored or used for any purposes other than solving your question.

3.4. In case of any changes to our confidentiality policy we shall publish a notification of the relevant change. In case of changes to this policy we shall inform you of that by sending a letter to your e-mail address or by way of publishing a notification on the main page of the Service’s website.

4. transfer of rights and obligations

4.1. The Service reserves the right to transfer its rights and obligations under the present Agreement, in full or in part, to any physical or legal person.

4.2. The Client must not break the conditions of the present Agreement, or transfer its rights and obligations to third parties on a unilateral basis without prior written permission from an official representative of the Service.

5. VIOLATION OF THE CLIENT AGREEMENT

5.1. The Service reserves the right to suspend or terminate any Client’s access to the services provided by the Service on a unilateral basis in case if the Client is in breach of the terms and conditions of this Agreement.

6. FAILURES IN THE OPERATION OF THE SERVICE

6.1. The Service admits that there may occur failures in its operation resulting from technical problems or third parties' malicious acts. If such a situation arises, the Service reserves the right to suspend its work until the threats or errors have been eliminated.

6.2. The Service undertakes to eliminate the occurring technical problems in the shortest time possible.

7. ADVERTISING CAMPAIGNS / MARKETING

7.1. According to the terms and conditions of this Agreement, the Client grants the Service an irrevocable right to use and publish the data about the Client possessed by it (personal, statistical data, etc.) for promotional and marketing purposes, as well as any types of publications.

8. ELECTRONIC MAILING POLICY

8.1. The Service distributes mailings of several types of e-mail letters:

  • letters about the locations of parcels;
  • letters about innovations in the service;
  • letters about promotional actions and offers;
  • other service letters.

8.2. By accepting the terms and conditions of the present Agreement, the Client confirms their consent to receiving these e-mail letters. In each letter, the Client shall be provided with the opportunity to “Opt out of the electronic mailing list”.

9. duration of this agreement AND DISPUTE SETTLEMENT.

9.1. The present Agreement shall be deemed as concluded at the moment of the User’s registration on the Service’s website, and shall remain in force until the Client’s account is deleted.

9.2. The present Agreement and the Service’s cooperation with the Clients, as well as each Client personally, must be in force and act only within the limits of the applicable law.

9.3. Any disputes and disagreements arising within the duration of this Agreement shall be settled by way of negotiations between the Service and the Client.

9.4. Disputes and disagreements in relation to the present Agreement, which have not been settled by mutual agreement, shall be settled by the court in accordance with the legislation applicable to the relations between the Client and the Service.

9.5. We do not store each particular Agreement concluded with our Clients. You can view it on the Service’s website.

10. PREMIUM SUBSCRIPTION IN THE PKGE.NET IOS AND ANDROID MOBILE APPLICATION

  • The cost and type of subscription are available to users in the app.
  • Subscription gives you the possibility to use all the functions of the application, such as push notifications, disabling ads, and tracking parcels with no limitations.
  • The payment will be debited from your iTunes or Google Play account after the subscription is confirmed.
  • Some of our subscriptions include a free trial period, where you can experience the mobile application at no cost.
  • If the subscription is not canceled within 24 hours prior to its expiration, it will be renewed automatically at the end of each period (each week, month, 6 months, year, or otherwise) until you cancel.
  • To manage the subscription after its execution, go to your iTunes or Google Play account settings.

11. CONTACTS

11.1. You can contact us or ask us your questions by sending a letter to the Service’s e-mail address: s@pkge.net