Etsy Tracking

  • Support service
    (718) 855-7955
  • Rating
  • Average package delivery time
Packages Delivery Terms Etsy
  • 0-14 days

  • 15-45 days

  • 46-90 days

  • 90+ days

Reviews (0)


Etsy is an American e-commerce platform that focuses on handmade or vintage products and craft supplies. It connects sellers to consumers, charging a fee of $0.20 per item. Etsy's unique approach does not involve warehouses; instead, sellers ensure everything is made, collected, and sold directly to the consumer.

How to Track Etsy Orders?

To track your Etsy order, you can use the Etsy website or app. If the seller has provided a tracking number, you can also track your order on the carrier's website or a third-party tracking platform like PKGE.

Tracking via the Etsy website or app

Sign in to or the Etsy app, click on "My Account," select "Purchases and Reviews," find your order, and view the tracking details provided by the seller.

Tracking via PKGE

Etsy orders tracking can be even more easier. For a more comprehensive tracking experience, use PKGE to track your Etsy order. PKGE provides detailed tracking information, making it easier to monitor your Etsy shipments compared to the standard tracking service.

Etsy Guest Order Tracking

If you've purchased on Etsy as a guest, you'll receive a confirmation email with a "Track your package" link if the seller has included an Etsy tracking number. You can also visit the Etsy website, click on "Help," then select "Guest Order Support" for tracking.

Etsy Order Status

Etsy order statuses help you understand where your package is in the delivery process.

Notifications/Status Description
Shipped This status tells that the seller has marked your order as shipped.
Pre-Transit The seller has provided a tracking number and is waiting for the package to be scanned at a shipping facility.
In Transit The package has left the shipping facility and is en route to you.
Not Shipped This shows either the seller has not shipped your order or didn’t update order details on Etsy.
Delivered The package was successfully delivered to you.

Etsy Orders Pre-Transit Time

When an Etsy order is marked as "pre-transit," it usually indicates that the seller is preparing the package for shipment. This stage generally lasts between 2 and 5 days.

How long do Etsy packages stay in pre-transit?

Etsy packages can stay in pre-transit until the seller hands the package off to the shipper, and it is scanned into the tracking system. Sometimes, sellers print the shipping label days before the product is ready to ship.

Why wasn't tracking information provided for my order?

Not all shipping methods include tracking information. If tracking information wasn't provided for your Etsy order, you can contact the shop you bought from to see if they have tracking information.

Etsy Shipping Time

Etsy shipping time depends on the seller's processing time and the chosen shipping method. Shipping within the same country typically takes 2 days, while international shipping takes an average of 10 days.

Is Etsy safe?

Etsy is considered safe and reliable by most users. It is a billion-dollar company making thousands of purchases daily, so you can trust Etsy for your purchases.

How much does it cost to ship on Etsy?

Shipping costs on Etsy depend on the location, weight of the Etsy package, and the chosen carrier service. You can find shipping details on the product page under "Shipping and Policies."

Etsy Shipping Details

To find shipping details on Etsy, click on “Shipping and Policies” on the product page, select your country from the drop-down menu, and enter your ZIP code if required.

How to contact Etsy?

For inquiries or complaints, Etsy can be reached through email at You can also use feedback-related articles on Etsy from the Google search browser. If you have issues with an item you ordered, contact the seller directly or request a refund.