Taobao Tracking

  • Support service
  • Rating
  • Average package delivery time
Packages Delivery Terms Taobao
  • 0-14 days

  • 15-45 days

  • 46-90 days

  • 90+ days

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What is Taobao?

Taobao, launched in 2003 and owned by Alibaba, is a leading Chinese eCommerce platform. It caters to small businesses and entrepreneurs, offering a wide range of products, from new to used items. Taobao's main international market is the United States, with a significant user base and sales volume.

Tracking Taobao packages

To track a Taobao shipment, use the tracking number provided after the order is shipped. This number can be entered on Taobao's website, mobile app, or third-party tracking sites like PKGE for detailed tracking information.

Taobao order number tracking

The Taobao order number tracking involves using the tracking number assigned by the delivery service. This number is essential for real-time updates on your package's journey.

How long does it take to deliver Taobao?

Taobao's delivery times vary based on the shipping method and destination. International deliveries generally take between 7 and 40 days, with factors like customs processing and local courier services affecting the timeline.

Is Taobao shipping expensive?

Taobao's shipping costs are competitive, especially considering China's large and efficient commercial industry. International shipping costs vary based on the chosen courier and destination.

Does Taobao have free shipping?

Taobao does not typically offer free shipping, but it frequently runs promotions and discounts on products, which can include reduced shipping fees.

Taobao shipping time to USA, Canada, UK

Shipping time to the USA, Canada, and the UK from Taobao ranges from 7 to 40 working days, depending on the shipping method. Couriers like DHL and EMS offer faster delivery options.

How long does Taobao delivery to Singapore take?

Taobao delivery to Singapore varies, with air shipping taking about 5 days and sea shipping taking 2 to 3 weeks. The Taobao Global Direct Shipping option is the fastest for Singapore.

How to Cancel a Taobao Order

To cancel a Taobao order, log into your account, go to 'My Orders', select the order you wish to cancel, and request cancellation. Note that cancellation is subject to certain conditions and timings.

Why can't I track my order from Taobao?

If you can't track your Taobao order, ensure you're using the correct tracking number and not the order number. If the tracking number isn't working, it may not have been activated yet, or the shipping method chosen may not offer tracking.

How can I contact Taobao?

To contact Taobao, use their customer service number, email, or the WangWang chat feature on their website. Taobao also offers support through social media platforms.