Alibaba Tracking

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  • Average package delivery time
Packages Delivery Terms Alibaba
  • 0-14 days

  • 15-45 days

  • 46-90 days

  • 90+ days

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What is Alibaba and who owns it?

Alibaba is one of the world's largest online marketplaces, known for its vast array of products from reputable manufacturers. Founded by Jack Ma in 1999, Alibaba Group has grown into a global leader in e-commerce, technology, and other sectors. It provides a platform for businesses and individuals to buy and sell goods on a global scale.

Is Alibaba Safe?

Alibaba is considered safe for buyers around the world. It implements various measures to ensure transaction security and supplier reliability. However, like any online transaction, it's important to perform due diligence and use secure payment methods.

How to track my order on Alibaba?

To track your Alibaba order, log in to your Alibaba account and navigate to 'Orders'. Find your order and view its details to find the Alibaba tracking number. You can enter this number on the PKGE tracking website for real-time updates on your Alibaba package, offering a more comprehensive tracking experience than Alibaba's own tracking system.

Alibaba tracking number format

Tracking Alibaba is possible with a tracking number. The format of Alibaba tracking numbers varies and is unique to each parcel. These numbers can range from 8 to 40 characters, mixing letters and numbers. They serve as unique identifiers for tracking the package's journey.

How much does shipping from Alibaba cost?

Shipping costs from Alibaba vary based on the product's weight and supplier. For general items weighing between 0.5 kg to 10 kg, costs range approximately from $20 to $100. Alibaba also offers free shipping options, with costs sometimes rolled over into the product's unit price.

How long does shipping from Alibaba take?

Alibaba express shipping generally takes 3 to 4 weeks, and up to 60 days in some cases. Delivery time varies based on the destination and shipping method chosen. Within the same city, Alibaba shipping time takes 1 to 3 days,as the supplier are quicker.

Does Alibaba ship to the USA?

Yes, Alibaba ships to the USA. Alibaba offers various global shipping options, including Air Express and Parcels for air shipping, and LCL and FCL for sea shipping, catering to different needs and preferences of customers in the USA.

Delivery to the USA typically takes about 3-4 weeks. Customers can order directly from manufacturers and track their shipments using Alibaba's tracking system or third-party services like PKGE.

FAQs about Alibaba

Alibaba's frequently asked questions cover a range of topics, from order tracking to shipping methods. Customers often inquire about the safety of shopping on Alibaba, the reliability of suppliers, and the specifics of tracking their orders.

What are the different Alibaba shipping options?

Alibaba provides various shipping options, including Parcels and Air Express. The choice depends on the customer's preference for speed, cost, and delivery method.

Can I track Alibaba parcel using order number?

Typically, parcels are tracked using the tracking number, not the order number. The tracking number is provided separately and is essential for tracking the shipment's progress.

What do I do if my Alibaba tracking number doesn't work?

If an Alibaba tracking number isn't working, it's advised to double-check the number for accuracy. If issues persist, contact the seller or Alibaba customer service for assistance.

Contact Alibaba

To resolve issues or inquire about services, Alibaba can be contacted through their official channels. Customers can reach out via email, phone, or Alibaba's website for support.

Using PKGE for tracking your Alibaba orders offers a centralized solution for monitoring Alibaba packages. PKGE provides real-time updates and detailed tracking information, making it convenient for tracking all shipments in one place.