DEX-I Tracking

DEX-I (DEX Guangzhou Delivery International Freight Forwarding Co., Ltd.) is a prominent logistics company specializing in international delivery services, including express delivery, air and sea freight, and cross-border e-commerce warehousing. With a focus on Southeast Asian countries, DEX-I employs a team of experienced professionals to maintain a leading position in the Southeast Asian special line market.

Shipment tracking with DEX-I is a straightforward process that can be done on the DEX-I website or on third-party platforms like PKGE. Customers can enter the DEX-I tracking number or airway bill number (AWB) in the designated field to receive real-time updates on the status of their packages and shipment deliveries around the world.

A typical DEX-I tracking number comprises a series of alphanumeric characters, often starting with "DEX" followed by a string of numbers, for example, 'DEX1234567890'. This structure allows for easy identification and ensures that each package has a distinct identifier.

To track DEX-I packages, you can enter the DEX-I tracking number on the PKGE platform and get necessary tracking information.

DEX-I addresses common customer inquiries regarding tracking numbers, delivery times, address changes, and contact information for shipment or tracking issues.

Delivery times for DEX-I shipments vary depending on the service type, destination, and parcel weight. Domestic shipments within China are delivered within 1-3 business days, while international deliveries can range from 3-14 business days.

If your package doesn't arrive within the expected delivery window, contact DEX-I's customer service with your unique tracking number for assistance in determining the package's location and status.

DEX-I offers an express delivery service for urgent shipments. For domestic destinations, delivery is usually made on the next business day, while international express deliveries typically take 3-5 days.

Changing the delivery address after dispatch may not always be possible due to logistical constraints. However, contact DEX-I's customer service as soon as possible for guidance.

For any shipment-related issues, reach out to DEX-I's customer support team through their contact details provided on their official website. Having your tracking number ready will expedite the support process.

DEX-I has specific weight and size guidelines for parcels. Check their official guidelines or contact their customer service for detailed information before sending a shipment.

DEX-I specializes in international shipping, particularly in Southeast Asian countries. They offer a range of international shipping options to meet the diverse needs of their customers.

Contact DEX-I for any inquiries or support related to your shipment via their official contact channels. You can reach them by phone or email, as provided on their website.