China Post Tracking

China Post
China Post
english.chinapost.com.cn
86 20 11185
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Packages Delivery Terms China Post:
  • 0-14 days
  • 15-45 days
  • 46-90 days
  • 90+ days

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China Post is the official postal service of the People’s Republic of China. The services that are covered in its purview are mail delivery services (domestic as well as global), express mail delivery, postal financial or remittance services, logistics, EMS, etc. Except for these, it also takes care of the circulation of books, journals & newspapers, stamps, and e-business orders that are legal.

China Post History

As per the suggestion of the foreign powers, the Customs Post Office of the Qing Empire was established by Robert Hart in 1878. It had branch offices in five of the major trading cities. Initially, it was governed by the Ministry of Posts and Telecommunications but it is now directly administered by the State Post Bureau of the PRC.

The business has a long history of renaming. It became the Great Qing Post on 20th March 1896, independent of the customs service in 1911, Chunghwa Post in 1912, and the main postal service provider of Mainland China until 1949. In the same year, it replaced Mainland service and in 1972, the Universal Postal Union.

China Post Tracking

This service helps the individuals in local and international tracking of the parcels they’ve sent, or they are expecting to receive. All it requires to proceed for availing the post tracking facility is the unique tracking number. You can fill it in the China Post Tracking Page to get the information regarding parcel status.

What does China Post track number look like?

Every Postal item or a package, when registered at the China Post, is assigned a unique tracking number that corresponds to the S10 standard. It consists of 13 symbols.

China post tracking without a tracking number

In case you have lost the tracking number and are clueless about your shipment, there are a few things you can do to track your items:

● Contact the recipient and confirm if they have already received the shipment. You must call or email them only after the estimated time of delivery or EDT has passed.

● You can contact the courier company if it has been more than a week and you are clueless about your shipment. Give them the details on the receipt or the confirmation mail to make things easier for them.

● You can check the receipt of the purchase and contact the company. With the information given on your receipt, they can help trace your shipment.

Apart from the above-mentioned alternatives to track orders, there are a few reliable tracking platforms such as Pkge.net that can help you track your package coming from any part of the world and from other similar services such as Aliexpress Shipping, GLS, or TNT.

China Post Services

  • China Post Registered Air Mail

It is a cost-convenient shipping service that can be used when you do not need to send your package urgently. It takes around 2-4 weeks in delivering the parcel to its recipient's country. For Registered Airmail, the tracking code is a 13-digit alpha-numeric code. It has ‘R’ prefixed and ‘CN’ as the postfix.

The Registered mail can be tracked using accessible tracking portals.

  • China Post International Small Parcel

As the name suggests, this service is meant to deliver packages that are light in weight (under 2 kg) from China to other countries. But for a small parcel, your parcel must weigh less than 2 kg exactly. Also, the sum of its length, width, and depth (combined) should be less than 90 cm, the greatest dimension being 60 cm at maximum. It is one of the most economical ways to deliver parcels in comparison to UPS, DHL, or GLS.

For sending small parcels, 3 transport mediums or systems are used. These mediums are Air, Surface, and Surface Air Lifted (SAL).

There are two types of small parcels:

  • Ordinary Small Packet Plus

This has lower rates and there is no shipment tracking.

  • Registered Mail

This has higher rates than normal but can be tracked online.

What is Unregistered China Post?

The unregistered packages also have a total of 13 alpha-numeric characters. But its structure is a bit different. The code starts with ‘U’ & ends with ‘CN’, for instance, UG55554444CN.

This delivery service is used for the packages that require tracking while their transit through China territory only. After exporting it to its destination, the sender won't be able to track. To keep the delivery highly cost-convenient, it is not registered at all the transit points. However, KazPost, the postal service of Kazakhastan, supports tracking of any unregistered mail that enters the nation.

China Post Rates

China Post Rates depend on a number of variables such as the category of parcel, charge unit, and pricing in different zones. Also, the exact price is based on the latest quotation of the Office. For detailed information on rates you can also check its official site.

How to send a package by China Post?

China has become the hub of modern-day development. More and more people from across the world are migrating to the country to fulfill their dreams, whether it is to study or to work. This brings in the need to stay connected with your loved ones in your homeland.

You can send mail or goods to your family in the far-located land and the best choice for the job is China Post. To know the step-by-step process to send a package, visit their official website.

What articles cannot be sent by China Post?

If you are looking to send certain items through China Post, ensure that they do not fall into any of these categories: liquid items, magnetic items, items that have batteries inside, explosive items, firearms, ammunition, compressed and liquefied gases and also their containers, oxidants and peroxides, flammable liquids, toxic or infectious substances, biochemical products, and radioactive materials, etc.

These were a few forbidden articles/items. For more, please refer to the official website.

How to change the address?

In case you have mentioned a wrong address on your package by mistake or you have moved to a new address, there is nothing much that you can do to change that. Precisely, the address on your post cannot be changed once it has been shipped. What you can do instead is track the status of your order and check with the local carrier of the destination country if they can make the changes for you.

In most of the cases, the local carriers can help you make the required changes to the address.

How long does China Post take to deliver to the USA, UK, Australia, and Canada?

It is difficult to mention any specific number of days that your items will take to deliver to any of the countries since it depends on a number of factors such as the chosen method of transportation or the destination country. The average time taken to deliver most of the international packages is between 15 & 60 days. If an economic way has been selected to send a package, it can take as long as 3 to 6 months as well.

However, these are the tentative figures:

  • If sent to the US, it will take 40 to 90 days if it is an ordinary mail and 10 to 60 days if it is a registered mail.
  • Ordinary mail sent to Australia will take 40 to 90 days and registered mail will take 10 to 60 days.
  • In the case of Canada, ordinary mail takes 40 to 90 days and registered mail takes 10 to 60 days.
  • Ordinary mail to the UK takes about 40 to 90 days and registered mail can take anywhere from 7 to 40 days.

Who delivers China Post in the USA, UK, Australia, and Canada?

China Post itself delivers in these countries. You will need to go to one of their branches that handle international services since the said service is not available in small offices.

Since most of the officers at China Post offices speak English, you should either know the language yourself or accompany someone who knows it.

How to return a package?

In case there is a failure of destination delivery of the package, China Post supports free return. However, in other cases, it is paid. To return a package, you need to follow the exactly same steps as in the case of sending a package.

China Post did not deliver the order, what to do?

At times packages can take longer than normal to reach the recipient. First of all, you must wait until the estimated time of delivery or ETD of the shipment. In case you are still clueless about your package, you can contact the seller and see if they can help with the update.

In cases where the recipient-to-be has paid for tracking or has insured shipping, they can also learn more about their order on the official website of the shipping company.

For more details on this, you can check their official website.

China Post Contacts

If you reside in China, you can directly contact their office on their official service number, 11185. However, if you reside outside the country, you can contact them at [+86]10-11185. If it is not too inconvenient, another way you can get an answer to your queries is — go to the local post office and follow the directions there.

The postal address for contact is:

No. 3 Financial Street, Xicheng District, Beijing

Zip Code: 100808

Email: feedback@chinapost.com.cn

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