Hermes World Tracking

Hermes World
Packages Delivery Terms Hermes World
  • 0-14 days

  • 15-45 days

  • 46-90 days

  • 90+ days

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ABOUT Hermes World

Hermes World, part of the Hermes Group, is a leading global logistics service provider specializing in trade and logistics solutions. Established in 1972 and headquartered in Hamburg, Germany, Hermes World operates under various subsidiaries, including Evri (formerly Hermes UK), offering parcel delivery services worldwide. With a workforce of over 18,000 across 95 nations, Hermes World is committed to connecting people and markets with its transport logistics, global e-commerce, and distribution services.

How do I find my Hermes tracking number?

Your Hermes tracking number is typically provided by the sender or retailer from whom you've made a purchase. This number is often sent via email or SMS notification once your parcel is dispatched. It's a unique identifier that allows you to track the progress of your shipment.

How to track Hermes World packages?

Tracking your Hermes World package is straightforward. Enter your Hermes tracking number on the Hermes website, or PKGE to get real-time updates on your shipment's status. These platforms provide detailed tracking information, from dispatch to delivery.

Can I track my Hermes parcel without a tracking number?

While a tracking number provides the most detailed information about your shipment, Hermes offers alternative ways to track your parcel. For instance, using the receipt number or the sender's reference number in combination with your postcode can sometimes help you track your package.

Does Hermes World offer international shipping?

Yes, Hermes World provides international shipping services, leveraging its global network to deliver parcels efficiently across borders. The company offers a range of international shipping solutions, including door-to-door deliveries, customs clearance, and logistics support.

Does Hermes offer refunds?

Hermes may offer refunds or compensation for parcels that are lost, damaged, or delayed, depending on the terms of service and the type of shipping solution used. Customers are advised to contact Hermes customer service for specific inquiries regarding refunds.

What should I do if my Hermes package is not delivered?

If your Hermes package is not delivered, contact Hermes customer service with your tracking number and any relevant details about your order. Hermes provides up to three delivery attempts for international shipments, with options for package redirection or storage if you're unavailable.

Hermes World tracking states

Hermes parcels go through various tracking states, including "Arrival at the sending exchange office," "Departure of the aircraft," "Customs clearance," and "Delivery complete." These states offer insights into your parcel's journey.

Contact Hermes World

For assistance with tracking or any other inquiries, Hermes World's customer service can be reached through various channels. Contact details, including phone numbers and email addresses, are available on the Hermes website, ensuring you can easily get support when needed.

Tracking Hermes World is really easy. Using the PKGE platform offers an efficient way to track packages from Hermes World and various other carriers, ensuring you have all the necessary information at your fingertips. With real-time updates and comprehensive tracking capabilities, PKGE enhances your package tracking experience, making it easier to stay informed about your shipments.