eBay is among one of those companies that instantly comes to mind when one thinks of e-commerce corporations. The company has successfully gained the trust and loyalty of millions of customers around the globe.
eBay is a multinational e-commerce corporation that was founded in the year 1995 by Pierre Omidyar. It is headquartered in San Jose, California, and holds the status of a multibillion-dollar company. As of in the year 2018, the company had operations in around 33 countries.
The American company utilizes consumer to consumer and business to consumer sales model via its website. It is popularly known for its online auction and shopping model followed on its website. Their website is used as a platform to sell and buy a wide spectrum of goods and services both by individuals & businesses.
eBay Order Tracking
eBay Order Tracking facility lets you tracks item or checks its delivery status. When a seller uploads the tracking information of any of the items, the buyers may track its status from that point all the way to its final delivery address.
Other than the eBay tracking, the buyers might also use a fast and reliable tracking service such as the Pkge.net. It is a popular site that is dedicated to tracking packages even from other recognized services such as Amazon, IKEA, Walmart, WISH, or Etsy.
Follow these simple steps to find tracking information including the eBay tracking number:
UPBE/UPAAB/UPAAC tracking is the tracking of the packages that are covered under the eBay Global shipping program. When an individual chooses this option, their packages are assigned tracking numbers starting with UPBE/UPAAB/UPAAC to give them a unique identification code of eBay global tracking.
If you wish to track the eBay item as a guest, you should have the order confirmation sent by the company on your email address.
Company’s services are broadly categorized into three different genres—
General services include services related to Trust and Safety, Payment, Member Reputation, Tools. The Bidding and buying services include Protection services, services related to Managing your bidding activity and the Selling services cover the ones related to protection and authentication, listing solutions, promoting the listings, and advanced seller services.
Learn more about each of them in detail here.
What should I not sell on eBay?
Most of the items can be easily sold on the eCommerce website. However, there are a few that are prohibited by the company to ensure the safety of the community it serves. The sellers should go through the list of prohibited items seriously since a seller selling a restricted, or a prohibited item is suspended from eBay without entertaining an excuse.
Another piece of advice worth mentioning here is that the new sellers should refrain from selling expensive items. They should first gain some selling experience and then venture into listing something expensive. This is because there are several scammers out there that are waiting to take advantage of inexperienced or new sellers.
Listing an item on eBay is absolutely free (international listing fee and services and real estate are exceptions). However, a final value fee is charged if that item sells. Get more information on charges, for selling your items on eBay.
MPN stands for ‘Manufacturer Part Number’. It is a unique code that is issued by the manufacturer to assist in the identification of different products. It also works as a product identifier and helps the customers to find the products they have been looking to buy.
Several domestic carriers of the UK are used for the delivery purpose by eBay. Royal Mail and Parcel Monkey are specially used when dealing with heavy and large parcels.
As they say, selling on eBay is quite easy; it is the shipping that is confusing. There are a whole lot of options available for delivery. These are offered by the three major carriers that have partnered with the company for this purpose.
These companies are not just easy to work with but also have a number of delivery methods to offer.
You can use the shipping calculator offered by the company to calculate shipping on eBay.
The feature helps to research and check the cost you might have to incur in case you are willing to send your item to the different locations considered.
The buyer pays shipping charges.
Buyers pay the sellers the amount that is listed and includes the shipping fee as well. Once the amount is paid by the customer, the seller may use the part of the money for purchasing shipping labels and continue with the packaging process. So this way, it is the buyer who pays the shipping on eBay.
Offering free shipping or free postage is a great way to attract more buyers. Follow these simple steps for this purpose:
This will help your listing get higher placement in the search results that a buyer sees.
Combining shipping is a great way to save time and money at the end for both, the seller and the buyer. When a buyer purchases multiple items, the sellers prefer to send all the different items in one package which is called combine shipping. Read how to combine shipping here.
It is simple to reprint a shipping label, as long as you do it within 24 hours of your purchase. You may do it free of cost by clicking here, then click on ‘Manage shipping labels’ and click on ‘Reprint’ there.
The selling fees include 12% service tax along with 2% education cess on it in cases applicable. Service tax and cess are calculated at the time of invoicing. Get more details here.
Click on ‘Purchase History’; scroll to the order you want to cancel and select ‘Contact seller’. Choose the option ‘Request to cancel this order’ and then contact the seller. Give your reason to cancel the order and then send it.
If you realize that you do not want to keep your purchase, you can easily return it to the seller by following a few simple steps. Go to My eBay > purchase history > select your item > click on ‘return this item’. Click on a suitable option as to why you wish to return the item. The expected refund amount is suggested on the screen.
In case your item has not arrived well past the delivery date, you must inform your seller about it within 30 days from the expected delivery date. Once the problem has been reported, the seller gets a time of 3 business days to give information about the delivery, offer a replacement or give a refund.
If you have specific criteria to block a buyer, follow these simple steps:
1. Go to the page ‘Block bidders or buyers from your listings’.
2. In the text box, enter the username of the buyer.
3. Click on ‘Submit’.
You can add a maximum of 5000 usernames in the text box.
You can contact the eCommerce giant on their customer service number 1800-209-3229 or click here.