J&T Express Philippines Package Tracking

J&T Express Philippines https://jtexpress.ph
  • Support service
    (02) 8911-1888
  • Rating
  • Average package delivery time
Packages Delivery Terms J&T Express Philippines
  • 0-14 days

  • 15-45 days

  • 46-90 days

  • 90+ days

Reviews (0)

JT Express logo

About J&T Express Philippines

The Company has made its inception in August 2015 in Indonesia and achieves the 2nd highest ranked courier express organization. At the current time, J&T Express Philippines has over 10000 employees, 300 delivery trucks, and 400 warehouses and branches.

How to track the J&T Philippines package?

Follow these steps for quick tracking:

For quick tracking, follow these steps:

  • use the search bar at the top of this page;
  • enter the J&T tracking number in the search bar, without including any dashes or spaces;
  • Click the Search button;
  • view the status information for your package.

Method 2:

Visit the official website or download the Pkge.net mobile app for iOS from the App Store or for Android from Google Play to access tracking.

What does the J&T Express Philippines track number look like?

Look for the J&T express tracking number on your waybill located below the barcode. It should start with #9 and #7 with 12 digits. For example:

  • 9700 0012 456
  • 7930 1512 4567
  • 9930 2512 4567

J&T Philippines Service

As far as its services are concerned, you will get fast and on-time delivery as its effective distribution system assures that packages will always be on time.

It is operating 365 days, which means even if it is a holiday, it prioritizes delivering your package within the given time frame. Apart from these, the J&T shipping fee is also minimal for all its valuable customers. Lastly, get a real-time tracking system, 24/7 CCTV analysis, and VIP platforms here.

J&T Philippines Service

You can fill in the source and destination locations in this shipping rate calculator to quickly find the shipping rate. Here are a few example shipping rates:

Package Shipping Rates from Metro Manila

Weight Metro Manila Luzon Visayas Mindanao Island
0g – 500g 85.00 95.00 100.00 105.00 115.00
500g – 1kg 115.00 165.00 180.00 195.00 205.00
1kg – 3kg 155.00 190.00 200.00 220.00 230.00
3kg – 4kg 225.00 280.00 300.00 330.00 340.00
4kg – 5kg 305.00 370.00 400.00 440.00 450.00
5kg – 6g 455.00 465.00 500.00 550.00 560.00

Package Shipping Rates from Island Locations

Weight Metro Manila Luzon Visayas Mindanao Island
0g – 500g 115.00 115.00 115.00 115.00 115.00
500g – 1kg 205.00 205.00 185.00 205.00 205.00
1kg – 3kg 230.00 230.00 210.00 230.00 230.00
3kg – 4kg 340.00 340.00 300.00 340.00 340.00
4kg – 5kg 450.00 450.00 390.00 450.00 450.00
5kg – 6g 560.00 560.00 485.00 560.00 560.00

Parcel Box Prices

Box type Measurement Weight Price
Extra Small 30x24x15cm 3kg – 4kg ₱30.00
Small 36x27x18cm 4k – 5kg ₱40.00
Medium 46x30x23cm 6kg – 9kg ₱50.00
Large 60x36x32cm 10kg – 12kg ₱80.00

What Time Does J&T Express Philippines Deliver?

It operates daily, even on the holidays and weekends. That’s why you can expect the delivery of your shipment from 8:30 is to 5:30 pm.

Does it deliver on weekends?

The service provider delivers on weekends because its service is guaranteed for 365 days. E-commerce businesses such as Lazada, Shopee, Amazon, Aliexpress, Carousell and eBay can use this service to provide quality service to their customers.

How long do J&T Express Philippines deliveries take?

J&T Express delivery takes one to eight days, depending on where the package is sent from and where it will be delivered.

Here's a typical J&T Express delivery schedule:

Origin Destination Shipping Days
Metro Manila Metro Manila 1 to 2 days
Metro Manila Luzon 1 to 2 days
Metro Manila Visayas 3 to 4 days
Metro Manila Mindanao 3 to 4 days
Metro Manila Island 5 to 6 days
Island Island 7 to 8 days

How to find branches J&T Express Philippines?

Visit the official site, and from there, go to this page to find branches of the company. So, under provinces and cities, add names and enter a search to find branches.

How do I ship with J&T Philippines?

To get shipping services with J&T express, follow the processes below:

  • Kindly fill in the drop-off form on its official site or mobile application;
  • Hit the order button;
  • Visit the nearby J&T express near me branch;
  • Put that originated barcode while doing your drop off booking;
  • Give the delivery packages to the courier;
  • Lastly, pay the shipping charge.

What can prohibited items not be shipped by J&T Express Philippines?

Flammable and explosive substances are barred from shipping. Flammable substances also include firecracker, gunpowder, Tung oil, flammable liquids, kerosene, gas cylinder, sulfur, lighter fluid, gasoline, petrol liquid, alcohol, etc.

How do I claim lost & damaged parcels under J&T Philippines?

To claim for lost and damaged parcels, you must follow the steps:

  • After delivery, make sure to claim the amendments between the 30 days.
  • You need to provide supportive documents, for example, receipts that support your shipment.
  • Ensure to email those documents to customer support, customerCA@jtexpress.ph, or reported through our 24/7 hotline (02) 8911-1888) of J&T Express

J&T Express Contacts Philippines

Address: 11th Floor Marajo Tower, 26th Street Cor. 4th Avenue, Fort Bonifacio Global City, Taguig City