There’s hardly anyone in the world who has not made a single purchase on AliExpress. This global retail service was launched in 2010 and less than in a decade, it is one of the world’s largest e-commerce platforms, a worthy adversary of Amazon and eBay. A business initially launched as a B2B shopping platform, it later expanded to cover B2C and C2C shopping options. At present, the company services clients across the globe; the overwhelming majority of merchants on the platform are Chinese, but Chinese consumers cannot purchase goods from it.
The gist of using AliExpress as a shopping platform is finding an enormous product range at much lower prices than those local retailers provide. But as in most international online shopping platforms, shipping costs may at times exceed the actual cost of the product. For premium-level and expensive items, AliExpress shipping costs may be reasonable and not problematic at all. But customers paying a couple of cents for some trifle do not want to pay three to ten times more for its delivery! Thus, to fit the needs of both buyer categories, the platform offers two distinct types of shipping – standard and premium shipping options.
Merchants on the platform provide free AliExpress standard shipping on almost all items. The client may check all available shipping options in the “Shipping” section of any item’s description. To get accurate information about shipping methods available specifically for you, please complete the registration procedure first and indicate your postal address.
Free shipments are usually processed by China Post, Singapore Post, Finland Posti, SPSR, Direct Link, or Yanwen, but those choosing this option should be patient. Free delivery is much lengthier than the paid one, so be ready to wait for your parcel from three weeks to two months, depending on the speed of order’s dispatch and the carrier. Free carriers provide AliExpress standard shipping tracking, so even if you don’t want to pay any extra for the shipment, you will still have a chance to monitor the package’s route. Just enter the AliExpress standard shipping track code in the corresponding tab at the carrier’s official website.
For those who don’t want to wait for months and need their items faster, as well as for buyers acquiring fragile or expensive products (like equipment, mobile phones, etc.), AliExpress premium shipping is a better option. This shipment method is quicker; products spend less time at the customs. Carriers that traditionally execute premium shipping at AliExpress include UPS, USPS, FedEx, EMS, and DHL. Moreover, AliExpress shipping tracking is also available for these items, and the estimated delivery time reduces to 1-3 weeks.
Here everything is quite simple; AliExpress, as any other e-commerce platform, requires clients to register before doing any shopping and indicate their billing and shipping details. Once the shoppers select products to their liking, they should click on the “order” button and proceed to placing the order. There they are offered a number of shipping options (standard and premium, with prices and delivery periods indicated for each) and select the payment method. After the order is processed and paid, the client receives corresponding email notifications. Upon the order’s dispatch, the client gets a message with the unique AliExpress tracking number.
All items ordered from AliExpress have their statuses depending on which you may understand where your order is.
These order statuses are OK and seeing them means that the order progresses normally. But if you see such statuses as “frozen,” “canceled” or “closed,” it’s time to contact the merchant – something went wrong, and you may claim a refund.
Many clients ask, “How to track my order on AliExpress?” Their concerns are understandable, and the platform has enabled an easy and quick system for tracking AliExpress orders right from the buyer’s personal cabinet. Other options include AliExpress tracking of packages at the carrier’s website or at a unified resource like Pkge.net.
Once your order is shipped, you get the AliExpress tracking order number to your email. You can also see it in the “my orders” section at the website. Please note that AliExpress does not provide tracking information; to get it, you need to proceed to the carrier’s website and conduct Ali Express tracking there.
Pkge.net can provide accurate and timely updates about your Ali Express shipping process. All you need to do is complete a simple registration process and insert all your tracking IDs into the personal cabinet. We’ll inform you once the status is updated and we have any news about your shipment. Pkge.net is a convenient option for shoppers who buy goods at various websites and track numerous packages shipped by various carriers at the same time. No need to register at each website and conduct tracking separately – we are your one-stop shop for all tracking data.