jnt tracking Malaysia

J&T Express Malaysia https://www.jtexpress.my
  • Support service
  • Rating
  • Average package delivery time
    6 days
Packages Delivery Terms J&T Express Malaysia
  • 0-14 days

  • 15-45 days

  • 46-90 days

  • 90+ days

Reviews (0)

JT Express logo

About J&T Express Malaysia

It is a leading logistic and delivery company serving the nation and other global locations with the same ease and effortlessness. Globally, there are 4,000 offices, 3,000 drop-off positions, and 200 gateways of the company in Malaysia to cater to customers’ needs.

How to track J&T Express Malaysia package?

For reliable and quick tracking Malaysia, use the real-time tracking service by PKGE.net from this webpage, as per the given steps:

  • use the search bar at the top of this page;
  • enter the J&T tracking number (or tracking code) in the search bar, without including any dashes or spaces;
  • Click on the Search button;
  • view the history and status information of your package J&T Express Malaysia.

Second way:

What does the J&T Express Malaysia track number look like?

The tracking number of your parcel must be 12-digit long. This means that the tracking number format is (XXXX XXXX XXXX).

  • 0832 1654 9870
  • 6321 5212 1532
  • 4444 4443 5352
  • 6565 6468 8888

Where Do I Find J&T Express Malaysia Tracking Number?

The tracking number will be mentioned on the order receipt or the Order Details section on the account. Usually, it would be mentioned below the barcode.

How to track the J&T Express Malaysia package without a tracking number?

Tracking a parcel is possible with the tracking number J&T only. Other than this, you may use the waybill number. As both are present on the parcel delivery receipt only, you will have to see the receipt J&T, in both cases.

Why can't I track my J & T Express Malaysia package?

A failed J and T tracking process can be because of wrong details. With a wrong tracking number, you can’t do real-time J&T track and trace. Also, if the details are not updated on the website and you’re tracking too early then you will see no tracking J&T details.

Some of the key J&T services

Now that you have read enough information about what is J&T express, let us discuss the services of this very customer-oriented logistic service provider.

To provide a one-stop solution for all kinds of services, J&T tracking and delivery organization offers a wide range of services. Here is a quick overview of them:

International shipping

The service provider can help you send shipments to various international destinations like Singapore, Brunei, and Vietnam at predetermined J&T express price using the international shipping service.

SEA Freight

Using the affordable and time-efficient SEA Freight service, one can send bulk shipments from West to East Malaysia.

SEA Freight Rates J&T Malaysia

There are multiple SEA Freight J&T rates for this service. Customers can find out the approximation of the SEA Freight service charges by clicking here.

Multi-Pieces Shipment

With multi-piece shipments, one can send bulk orders while saving huge money. Pieces more than 10 in numbers can be shipped over one EWB.

Parcel standard:

  • Actual weight and dimensional weight of each piece of the parcel should be between 3-70kg;
  • One side’s length is no more than 150cm, and the sum of three sides shall not be more than 300cm.
  • The actual weight and dimensional weight of each piece of air freight parcel should be between 3-35kg;
  • Length × Width × Height must not be more than 90cm×90cm×90cm.
  • Total shipment values for MPS shall not be more than RM10,000.00.

Multiple-Pieces Shipment shall only be applicable for walk-in customers and VIP customers. Before delivery, the sender shall place the order via the J&T online platform at the official website of J&T Malaysia, or VIP Platform for VIP Customer.

What are multi-piece shipment rates?

The expenses of multi-piece shipment service are based on multiple factors, for instance, the distance between the two places and the types of goods. The rate list for detailed information can be downloaded using this link.


Weight (KG) Within Same City (RM) To Peninsular Malaysia (RM) To Sarawak (RM) To Sabah (RM)
3.00 10.00 16.00 31.00 31.00
3.01 - 3.50 11.00 16.00 31.00 37.00
3.51 - 4.00 11.00 18.00 49.00 51.00
4.01 - 4.50 12.00 20.00 55.00 57.00
4.51 - 5.00 12.00 20.00 61.00 63.00
5.01 - 5.50 13.00 22.00 67.00 69.00
5.51 - 6.00 13.00 22.00 73.00 75.00
6.01 - 6.50 14.00 24.00 79.00 81.00
6.51 - 7.00 14.00 24.00 85.00 87.00
7.01 - 7.50 15.00 26.00 91.00 93.00
7.51 - 8.00 15.00 26.00 97.00 99.00
8.01 - 8.50 16.00 28.00 103.00 105.00
8.51 - 9.00 16.00 28.00 109.00 111.00
9.01 - 9.50 17.00 30.00 115.00 117.00
9.51 - 10.00 17.00 30.00 121.00 123.00
Subsequent > 10kg 1.00 per kg 2.00 per kg 6.00 per 0.5 kg 6.00 per 0.5 kg

What is courier point J&T Malaysia?

Courier Point is a business scheme wherein one can become an authorized courier partner/agent and assist people to drop-off/receive the shipments at a registered location. It is the easiest and cost-effective way to double up your income. It demands low investment and delivers an assured return.

What is the Express VIP facility?

After becoming a member of the Express VIP account, customers/businesses can enjoy low rates, better offers, bulk order shipment, and quick delivery.

State Name Address Office No. Handphone No. Email
Johor Chin No.33, Jalan Pendekar 15, Taman Ungku Tun Aminah, 81300 Skudai, Johor. 07-5122476 01137773517 vip.johor@jtexpress.my
Kelantan Terengganu Jessey Lot PT 388, Seksyen 17, Jalan Jambatan Sultan Yahya Petra, Kampung Sireh, 15050 Kota Bharu, Kelantan. 09-7406398 011-56672785 marketingdeptktntrg@jtexpress.my
Kuala Lumpur James / Darrel No.16, Ground Floor, Jalan Radin Bagus 3, Bandar Baru Sri Petaling, 57000 Kuala Lumpur. 03-90545023 012-2973454
Melaka Hugo No.15, 15-1&15-2, Jalan KSB 11, Taman Kota Syabandar, 75200 Melaka. 06-2405413 017-6702080 hugoling@jtexpress.my
Perak Jenny/ Jessy No.16, Medan Bercham Selatan 1, Medan Bercham Selatan, 31400 Ipoh, Perak. - 0122336321 vip.prk@jtexpress.my
Negeri Sembilan Eric No.15, 15-1&15-2, Jalan KSB 11, Taman Kota Syabandar, 75200 Melaka. 06-2405413 018-2212661 eric.leong@jtexpress.my
Pahang Chay Poh Yeng No. B-56, Jalan Air Putih 6, 25350 Kuantan, Pahang. 09-5055139 010-2352586 phg-marketing@jtexpress.my
Penang Kedah Perlis Mawardi No.12, Ground Floor & First Floor, Jalan Todak 4, Seberang Jaya, 13700 Perai. 04-3983900 012-4947661 mawardi@jtexpress.my
Selangor North Yu Shin L2-13A, Silk Sky Service Apartment, Jalan KB 2/15, Kampung Baru Balakong, 43200, Balakong, Selangor. 03-89645208 - yushin@jtexpress.my
Selangor South Michelle Ng No.11-5, 5th Floor, The Right Angle, Jalan 14/22, 46100 Petaling Jaya, Selangor. 03-79313770 016-5523628 pjs.vipteam@jtexpress.my
Sabah Vinci Lai Lot 10, Second Floor, Kolam Plaza (Wisma Prudential), Jalan Lintas, Luyang, 88300 Kota Kinabalu, Sabah. 088-233323 017-5700327 sabah.marketing@jtexpress.my
Sarawak Chen Lee Shiuan Level 2&3, Lot 4, Block B1, Saradise Kuching, 93350 Kuching, Sarawak. 082-555656 013-3725888 swk.marketing@jtexpress.my

What is an e-commerce service?

E-commerce businesses of all sorts can easily enjoy a timely and affordable order delivery by choosing J&T Express as their delivery partner. At a reasonable delivery fee, you would be able to enjoy a centralized courier and delivery process, simple EWB printing, and better cash flow management with the help of this service.

What is the pick-up process for J&T Express Malaysia?

One can easily schedule a pick-up at any location via calling their hotline, forwarding a request on Facebook, WeChat, and WhatsApp, or downloading the app. Pick-up can be scheduled at any time and the company’s agents will come and get the shipment.

Is there a minimum or maximum weight requirement for pick-up service?

Yes, there is. For single parcel shipment delivery, the parcel shouldn’t be longer than 150 cm and its weight shouldn’t be more than 70 kg. For international shipment, this limit is 35Kg.

What Time Does J&T Express Malaysia Deliver?

Recently, the company has made some changes in the operational hours. These changes went into effect after 24th March 2020. As per the changes, all drop-off points will work till 4:30 PM. Pick-up and delivery are the same as before for e-commerce businesses.

Does J&T Malaysia deliver on weekends?

The time-bound delivery facility of J and T is available all over the years. They deliver on weekends and public holidays as well.

How long do J&T Express Malaysia deliveries take?

The estimation of delivery varies as per the distance between the shipping center and the receiver location. Usually, a shipment can be delivered in 1-3 business days. For exact details of the delivery time frame, click here.

How to find all locations of J & T Express Branches Malaysia?

The organization has over 1,000 branches, including the ones in Kuantan, Johor, Seremban, Kemaman, Puchong, Penang, Klang, and Melaka. You can search for the nearest J&T courier center, i.e. J&T near me, using the given link.

How do I ship with J and T Malaysia?

Shipping with this service provider is an effortless task. Just for J&T Express near me, drop your package at the nearest branch, and your shipment will be picked up for delivery. You can also call our customer service hotline or visit the website and download J&T Express Malaysia applications to make an order and send your shipment.

What prohibited items cannot be shipped by J&T Express Malaysia?

This service provider is a strict follower of aviation industry laws and regulations and doesn’t support the delivery of items like any kinds of liquids, arms, and ammunition, drugs & medicines, national classified documents, all kinds of currency, precious jewelry, animals, and live plants, body parts, pornography content, and perishable items. Go through the complete list of prohibited items by this.

Does it provide Cash on Delivery services (COD) services?

It is a highly customer-dedicated logistic partner and offers the best service suite. For seamless delivery, it accepts Cash on Delivery as a payment method.

Does it provide Delivery Fee on Delivery (DFOD) services?

You can enjoy Delivery Fee on Delivery services at affordable rates. This is a conditioned service wherein the receiver pays for the delivery charges, once the shipment reaches the doorstep in sound condition.

What is a Smart Order?

Smart Order is a high-tech shipping and delivery facility of J and T Express wherein customers can book a shipment via Whatsapp, Facebook, or WeChat.

How do I make an order JT ?

There are approximately 350 Drop Points and 80 Collection Points nationwide. You may go to the nearest Drop Point to deliver your parcels, call our customer service hotline or visit our website and download J&T Express Malaysia applications to make an order and send your shipment.

J&T is a highly professional package service helping online shoppers. Work with stores like Shopee, PGMall, Amazon, eBay, Alibaba, Aliexpress, Gmarket, Taobao, Tmall and JD.

How do I claim for lost & damaged parcels under J&T Malaysia?

For timely assistance for any lost or damaged parcel, chat with an attentive online chatbot, Cory, on the website. There is a J&T express contact number, i.e. hotline, available 24-hour at 1300-80-9000.

J&T express tracking parcel service can be utilized to know your parcel status and figure out if it is lost.

J&T Express Contacts Malaysia

You may contact us at our 24-hours hotline service at 300-80-9000.

Address: 19th Floor, Mercu 3, KL Eco City, Kampung Haji Abdullah Hukum, 59200, Kuala Lumpur.

Phone Number: 03-92129660